CONTACT US
We’re here to help. At Rumors Apparel, customer experience is a top priority, and we’re always happy to assist with anything you need — whether it’s about products, orders, shipping, or general support.
If you have any questions about our collections, sizing, order status, or need help with an issue, please don’t hesitate to reach out. Your feedback and questions help us continuously improve and deliver a better shopping experience.
ONLINE SUPPORT
Our support team is available to assist you via email. We aim to provide fast, clear, and helpful responses to ensure your concerns are handled smoothly.
Please allow up to 24 hours on business days for a reply. During peak seasons or promotional periods, response times may be slightly longer, but we always do our best to get back to you as quickly as possible.
For faster support, please include the following details in your email:
- Order number (if applicable)
- Full name used for the order
- Clear description of your question or issue
- Any relevant screenshots (if applicable)
ADDITIONAL INFORMATION
- Customer support hours: Monday–Friday (business days)
- Typical response time: within 24 hours
- Common requests handled: order tracking, refunds, exchanges, product inquiries, and shipping questions
- Please double-check your spam/junk folder if you don’t see our reply
We truly appreciate your trust in Rumors Apparel and look forward to helping you.